Support

General FAQ

Greenlite products are available through a variety of retail partners, including Ace Hardware, True Value, Dollar Tree, Habitat for Humanity ReStores, The Salvation Army, and other local retailers. Availability may vary by location.

For commercial or bulk order inquiries, please contact us at: info@greenliteusa.com with the product model and quantity required, and our team will be happy to assist.

Greenlite offers a full lineup of energy efficient products that have been carefully designed for efficiency and longevity. Third party laboratories extensively test all of our products to ensure years of maintenance free illumination. Not to mention that Greenlite is the only provider of innovative, energy efficient lighting who builds a community around environmental sustainability.

If you have questions about an existing order, placing an order, or pricing, please contact us via email at info@greenlite.ca (Canada), info@greenliteusa.com (US) or by phone at 1-877-255-0004.

You can contact us by phone at 1-877-255-0004, by email at info@greenliteusa.com, and by fax at 1-877-695-9093. Our offices are open from 9AM – 5PM Eastern Time Monday through Friday.

Yes. All Greenlite products undergo vigorous quality testing and we are very proud of the fact that our products have a defect rate below 1%. Please refer to product packaging for warranty information as warranties differ per product. We are happy to work with consumers to resolve issues relating to product performance. Please note: a manufacturer’s statement of Average Rated Life Hours does not imply a Warranty.

Please refer to product packaging for warranty information as warranties differ per product. In general, please see the following:

  • CFL Commercial Bulbs: 1 Year
  • CFL Residential Bulbs: 2 Years
  • LED Bulbs and Fixtures: 3 Years
  • LED Bulbs and Fixtures with CEC Spec: 5 Years

Yes. You can download our catalog in PDF form from the “Resources” page of our website.